Verification

How to submit verification

Open Settings, tap Verify, fill the form exactly as the ID reads, submit once, wait for review.

Submit

Settings → KYC verification → Verify. Full legal name as on the ID, document type, address, and the three photos the form accepts. A blurry photo of a screen will be rejected.

After submit

Status becomes In review. One request at a time.

Rejection

The note on Settings is the reason. Fix that issue, submit again.

We will never

Ask you to KYC via a random website in SMS. Ask you to pay USDT to “activate verification”. Ask for 2FA codes as part of KYC.

Didn’t cover it?

Message support with your account email and the transaction or withdrawal ID. Support can’t approve a withdrawal or change a balance in chat, but it can find out what happened.

Message support Sign in first, chat opens inside your account