Swap

How much you receive on a Swap

Fee comes out of the amount you spend. The preview before confirm is what you should get.

Fee

Swap/trading fee is a percentage of the notional, according to your VIP rank. It is taken from the asset you swap away, so the number on screen is meant to be the number you pay.

Preview

Read From amount, To amount, and fee before you press the button. If you confirm, that is the fill.

Stable to stable

Swapping USDT-like stables still pays the fee. There is no “fee-free USD rail” unless Fees says so — it does not.

Didn’t cover it?

Message support with your account email and the transaction or withdrawal ID. Support can’t approve a withdrawal or change a balance in chat, but it can find out what happened.

Message support Sign in first, chat opens inside your account