Spot trading

Open orders, cancelling, and fills

Open orders are live. Fills are history. Cancelling is how you unlock USDT or coins.

Open orders

Everything still working: resting limits and stop-limits that have not fully filled. Quantity, price, filled size, status.

Fills

When (part of) an order matches, you get a fill at a real price. Partial fills exist. Average fill price is what you actually got, not the candle you liked.

Cancel vs replace

Cancel then place a new order. There is no hidden “edit in place” that keeps queue priority.

Notifications

Turn on fill alerts in Settings if you want a ping. The ledger in History is still the record.

Didn’t cover it?

Message support with your account email and the transaction or withdrawal ID. Support can’t approve a withdrawal or change a balance in chat, but it can find out what happened.

Message support Sign in first, chat opens inside your account