Withdrawals

Withdrawal limits and minimums

Limits can depend on verification and domain rules. The Withdraw screen is the source of truth for your account right now.

Where to read your limit

The Withdraw form. If a number is shown as min/max, believe that screen over a blog post.

Verification can raise limits. Domain operators can set per-coin floors. A brand-new account sending the entire first deposit out immediately may sit in review longer — that is normal, not a hidden ban.

Network fees vs our fee

The amount you pay to leave is dominated by the network fee shown at confirm. We do not add a surprise markup on top of that line if the Fees page says we do not — read Fees and the confirm screen together.

Daily caps

If you hit a cap, wait for the window to reset or complete a higher KYC level if that is what the form asks. Live chat cannot “temporarily lift KYC” because you asked in lowercase.

Didn’t cover it?

Message support with your account email and the transaction or withdrawal ID. Support can’t approve a withdrawal or change a balance in chat, but it can find out what happened.

Message support Sign in first, chat opens inside your account