Safety

Price risk, rates, and “exchange-set” prices

Listed prices can move or be set per domain. That is not a glitch, and it is not investment advice.

Live vs exchange-set

Markets show a USD price and 24h change. The feed can be live from the market service, or a worker-set override on this hostname. Both are “the price this exchange will use for that coin here”.

If you need an independent print, check another venue — then still trade this book at this rate.

Not advice

Nothing in Help, FAQ, chat, or Markets is a recommendation to buy. You can lose the entire deposit.

Gaps and downtime

If a price is missing, market orders that need a house fill can reject. Wait or use a limit. Do not assume a stale number on a screenshot is still tradable.

Didn’t cover it?

Message support with your account email and the transaction or withdrawal ID. Support can’t approve a withdrawal or change a balance in chat, but it can find out what happened.

Message support Sign in first, chat opens inside your account