Safety

Phishing, fake support, and cloned sites

Always check the hostname. We will never ask for your seed, 2FA codes, or a “verification deposit” to a new address.

The only addresses that matter

Deposit addresses generated inside Deposit while you are logged in. Anything else is hostile.

Classic scams

  • “Support” on Telegram: send 0.2 BTC to unlock your account
  • Google ad to a lookalike hostname
  • Email with a “Withdraw” button to a fake login
  • Someone asking for your 2FA code “to verify it’s you”

What we will never ask

Private keys, seed phrases, authenticator codes, remote-desktop control, payment to a personal USDT wallet.

If you already sent to a scammer

That send is on-chain. We cannot reverse it. Secure the account (password + 2FA), tell Live chat if the scammer also has your password, and treat the coins as gone.

Didn’t cover it?

Message support with your account email and the transaction or withdrawal ID. Support can’t approve a withdrawal or change a balance in chat, but it can find out what happened.

Message support Sign in first, chat opens inside your account