Deposits

How to deposit crypto

Open Deposit, pick asset and network, copy the address from that screen, send from a wallet you control.

Step by step

  1. Sign in → Deposit.
  2. Select the asset.
  3. Select the network from the list we show. If a network is not listed, we will not credit it.
  4. Copy the address (and memo/tag if the screen shows one — some assets need both).
  5. In your sending wallet or exchange, withdraw/send that asset on that same network to that address.
  6. Wait for network confirmations. Overview updates when we see a confirmed credit.

Memo / tag / destination tag

If Deposit shows a memo, both address and memo must be correct. Address without memo on those networks often means the coins arrive at the platform but cannot be assigned to you automatically.

QR codes

Only scan a QR that Deposit rendered in your logged-in session. A QR from a group chat is how people lose funds.

Fees on the way in

The sending wallet pays the network fee. We do not charge a deposit fee. The amount credited is what arrived on-chain, not what you “intended” before their withdrawal fee.

Didn’t cover it?

Message support with your account email and the transaction or withdrawal ID. Support can’t approve a withdrawal or change a balance in chat, but it can find out what happened.

Message support Sign in first, chat opens inside your account