Deposits
Addresses, networks, confirmations, and what to do when a transfer is missing.
6 articles in this topic
- How to deposit crypto Open Deposit, pick asset and network, copy the address from that screen, send from a wallet you control.
- Choosing the right network USDT-TRC20, USDT-ERC20, BTC, BNB Smart Chain — these are different pipes. The ticker is not enough.
- Deposit sent but balance did not update Confirm the explorer first. Then wait. Then open chat with txid, asset, and network — not a screenshot of another app.
- What if I deposit a coin that is not listed? Do not. Only markets you can open in Deposit are credit-able. Unlisted tokens are typically lost.
- Minimum deposit and dust The exchange may enforce a minimum per coin. Amounts below that can sit on-chain and never credit.
- Sending from Binance, Bybit, or another exchange Withdraw on their side using the exact asset and network shown on our Deposit screen. Their “processing” is not our credit.