Account & security
Email, password, authenticator, sessions, and who can change what.
7 articles in this topic
- Signing in and staying signed in Email + password, optional authenticator step, and what to do if the session dies.
- Display name vs login email You can rename how you appear. You cannot casually change the email that owns the account.
- How to change your password Settings → Security. You need the current password. Changing it is the right move if a device was shared.
- Two-factor authentication (2FA) An authenticator app, not SMS. How to turn it on, what login looks like, and what happens if you lose the phone.
- Notifications In-app alerts for deposits, withdrawals and fills. Sound is optional. This is not SMS marketing.
- VIP rank VIP cuts trade and swap fees on this hostname. The worker can change it on an account.
- I forgot my password Use Forgot password on login. A 6-digit code is mailed if this exchange has SMTP on in admin.