Results for “2FA”

10 articles found

1. Account & security Two-factor authentication (2FA) An authenticator app, not SMS. How to turn it on, what login looks like, and what happens if you lose the phone.
2. Safety Phishing, fake support, and cloned sites Always check the hostname. We will never ask for your seed, 2FA codes, or a “verification deposit” to a new address.
3. Getting started What this exchange is — and what it is not A custodial spot exchange: you hold balances here, trade listed assets, and a person reviews withdrawals before they leave.
4. Getting started How to create an account Sign up with email and password. There is no waitlist. You land in the wallet immediately.
5. Account & security Signing in and staying signed in Email + password, optional authenticator step, and what to do if the session dies.
6. Account & security How to change your password Settings → Security. You need the current password. Changing it is the right move if a device was shared.
7. Deposits Deposit sent but balance did not update Confirm the explorer first. Then wait. Then open chat with txid, asset, and network — not a screenshot of another app.
8. Verification How to submit verification Open Settings, tap Verify, fill the form exactly as the ID reads, submit once, wait for review.
9. Safety How custody and security are described You do not export a key for the exchange wallet. Withdrawals are reviewed. Read Security for the operational story.
10. Account & security I forgot my password Use Forgot password on login. A 6-digit code is mailed if this exchange has SMTP on in admin.